EyeSpy
Critiquing & Consulting
EyeSpy Critiquing & Consulting is a hospitality consultancy and mystery shopping firm serving restaurants, hotels, and food service operators, evaluating guest experience and operational performance across multi-location groups.
OBJECTIVE
A health inspection finding is a symptom; the operational habit behind it is the problem. Multi-unit operators need audits that go past the checklist, identifying where food safety practice actually breaks down in a working kitchen, and converting those findings into corrections and training that staff will follow after the auditor leaves.
Approach
As Health Auditor and Consultant, Taste Symmetry extends EyeSpy's food safety capability across the Mid-Atlantic region and beyond, providing:
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On-site food safety audits: comprehensive evaluation against local health department code, HACCP principles, and industry best practice
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Multi-location assessment: auditing across sites within a single operator group to surface systemic versus location-specific issues
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Findings translation: written reports that prioritize risk and tell operators what to fix first, in language a GM can act on
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Corrective action and training programs: staff food safety training built directly from audit observations, addressing the specific gaps identified rather than generic curriculum
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Health inspection readiness: preparing operators to pass, and to hold the standard between inspections
